Shipping Info
We're committed to getting your order to you as quickly and smoothly as possible.
Processing Time:
Orders are typically processed withing 1-3 business days. Once your order has been processed, you'll receive an email with your tracking information when available.
Shipping Time:
Estimated delivery times are typically within 7-15 business days, depending on your location and shipping method selected at checkout.
Tracking:
A tracking number will be provided when available. Please allow 2-5 business days after receiving your tracking information for the carriers tracking system to update.
International Orders:
International customers may be responsible for custom duties, taxes, or other fees charged by their country. These charges are outside of our control and are the responsibility of the customer.
Returns and Refunds
We want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 30 business days.
To be eligible for return:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging, where applicable.
- You must provide proof of purchase or with your order number.
- Return requests must be submitted within 30 days of delivery.
To request a return:
Please contact us with your order number and a brief description of the reason for your return. We’ll provide you with the next step.
Return Shipping:
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Damaged or Incorrect Items:
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery and include photos of the item and packaging. We’ll review the issue and work with you to find an appropriate solution.
Refunds:
Once your return is received and inspected, we’ll notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.
Non-Returnable Items
Certain products may not be eligible for return, including:
-
Personalized or customized products
-
Gift cards
-
Digital products
-
Items marked as final sale
-
Products that have been used, damaged, or altered after delivery
Important Note
Please make sure your shipping address is correct before completing your order. We may not be able to change an address once an order has been processed or shipped.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.